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Privacy Policy

Effective Date: 1ST February 2026
Last Updated: 1ST FEBRUARY, 2026

This Privacy Policy explains how JGulf Group (“JGulf”, “we”, “us”, “our”) collects, uses, and protects personal information when you visit our website (the “Website”) or contact us through any of our channels.

Our Website is a portfolio/informational website. It does not offer user accounts and does not process online bookings or payments through the Website.

1) Who We Are

JGulf Group operates multiple businesses, including:

  • Travel agencies (3 entities)
  • Mecca & Medina B2B travel services (1 entity)
  •  B2B travel booking platform (1 entity)
  • Real estate services (1 entity)

Group Entities :

  1. BEDSXML
  2. DANAT TRAVELS
  3. IBN KHALDON
  4. HAJR ROOMS
  5. FLY IN
  6. MALTH Z

Privacy Contact:
Email: info@jgulf.group
Address: Yacoub Tower, 25th Floor, Qibla, Kuwait City, Kuwait

2) Information We Collect

  1. A) Information You Provide

When you contact us (via forms, email, phone, WhatsApp, or other channels), we may collect:

  • Name, email, phone number
  • The content of your message/inquiry
  1. B) Information Collected Automatically

When you browse the Website, we may collect limited technical data such as:

  • IP address (and approximate location at city/country level)
  • Device type, browser type, operating system
  • Pages viewed and basic usage analytics
  • Cookies (see Section 6)
  1. C) Information Collected If You Engage Our Services (Off-Website)

If you choose to proceed with services, we may request additional information needed to deliver them, for example:

  • Travel / Pilgrimage services: traveller details, passport/ID details (where required), itinerary preferences, visa-related details/documents (where applicable)
  • B2B distribution Platform: corporate contact details, contracting and invoicing details
  • Real estate services: inquiry details, preferences, and transaction-related documents (where applicable)

This information is collected through direct communication and contracts, not via Website accounts.

3) How We Use Your Information

We use personal information to:

  • Respond to your inquiries and requests
  • Share company/service information, proposals, and quotations
  • Communicate with you about meetings, updates, or next steps
  • Improve the Website and understand how it is used
  • Maintain internal records and business administration
  • Protect our Website and business (security, fraud prevention)
  • Comply with legal obligations and lawful requests

4) Sharing of Information

We do not sell your personal information.

We may share information only when necessary:

  • Within JGulf Group entities to route your inquiry to the relevant business unit
  • With service providers who support our operations (e.g., hosting, email systems, analytics), under confidentiality and security obligations
  • If you engage our services, with relevant partners/suppliers strictly as needed to deliver the service (e.g., airlines, hotels, ground operators, visa processors, or real estate counterparties)
  • Where required by law or regulatory authorities

5) Data Retention

We keep personal information only for as long as necessary to:

  • Handle and follow up on your inquiry
  • Maintain business records
  • Meet legal, accounting, or compliance requirements
  • Resolve disputes and protect our legal rights

6) Cookies & Analytics

We may use cookies and similar technologies to:

  • Ensure the Website functions properly
  • Measure traffic and performance (analytics)
  • Improve content and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain Website functions.

7) Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. While no method of transmission or storage is fully secure, we work to maintain safeguards appropriate to the nature of the data we handle.

8) Your Choices and Rights

Depending on applicable laws, you may request to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Delete information where legally permissible
  • Withdraw consent where processing is based on consent
  • Opt out of non-essential communications

To make a request, contact us at info@jgulf.group.

9) Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11) Contact Us

For privacy questions or requests:
Email: info@jgulf.group
Address: Yacoub Tower, 25th Floor, Qibla, Kuwait City, Kuwait